Posted: 25-Sep-2020
Customer Service Executive
Etiqa Life Insurance (Cambodia) Plc.

About Etiqa: Etiqa's history began in 2005 when Maybank Ageas (formerly known as Mayban Ageas), Maybank's insurance and takaful arm consisting of Mayban General Assurance, Mayban Life Assurance and Mayban Takaful merged with Malaysia National Insurance Berhad, Malaysia's largest national insurer and its subsidiary, Takaful Nasional Sdn Bhd, Malaysia's premier Takaful provider. Two years following the merger, in 2007, the name Etiqa was born. In 2018, in support of Bank Negara Malaysia's Financial Services Act 2013 Islamic Financial Services Act 2013, and to better serve our stakeholders, Etiqa has become four organizations: Etiqa General Insurance Berhad (EGIB) Etiqa Life Insurance Berhad (ELIB) Etiqa General Takaful Berhad (EGTB) Etiqa Family Takaful Berhad (EFTB)

Location
Phnom Penh
Working time
Full Time
Closing Date
25-Oct-2020

Job Description

- Greeting and provide services to walk-in customer at counter
- Receive inbound calls and perform outbound calls to new and existing customers
- Resolve complaint from customers
- Prepare daily activities report to line manager
- Assist Insurance Advisor in submitting requirement documents to operations team
- Verify submitted insurance documents from Insurance Advisors
- Respond to any inquiries via email and phone call from customer
- Other duties as assigned.

Job Requirements

- Bachelor graduate and good English (speaking, reading, listening and writing) in addition;
- Good attitude and interpersonal skills;
- Communication and interpersonal skills;
- Be able to use Microsoft Office (Word, Excel, Power Point, etc.).
- Experience in similar field is advantage;
- Being a team work and fast learner;
- Willing to learn new things;
- Able to work with other team and passion

Contact detail
Contact Name : Human Capital
Address : Phnom Penh Maybank Tower (Level 03), Head Office: # No.43 Preah Norodom Boulevard, Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh
Phone : 023212311
Email :

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