Posted: 03-Sep-2019
Front Desk (Afternoon Shift)
Hongkong Land (Mansions) Limited
Phnom Penh
Working time
Full Time
Closing Date

Job Description
- Provide a customer service to tenant, visitors, suppliers
- Allocated arrival rooms and prepared guest’s registration form/contract given to tenant sign upon check-in
- Handle tenant check-in & tenant check out
- Handle payment collection both check-in and check-out
- Cross check all billing instructions and updated in front desk system
- Generate invoice/pro-forma invoice and receipt from front desk system and given to tenant request
- Updated tenant’s profile in the front desk system to ensure that it is accurate and correct information.
- Update on front desk’s logbook daily with up to date on tenant inquiry with action plan and follow up
- Handle telephone operator system both incoming call & outgoing call.
- Management to the operations of the front desk & lobby to ensure the high level of service and hospitality is provided to
  the tenants
- Courteously and accurately answers inquiries from all tenants/customers. 
- Resolve customer issues, complaints, problems in a quick action, efficient manner to maintain a high level of customer
- Build strong relationships and liaise with all other departments such as housekeeping, leasing, maintenance department
  and security guard and accounting department
- Handle emergency situation such as flood, electricity cut off, fire alarm resetting, fire, bomb threat…ete
- Performs other duties as assigned by immediate supervisor/manager

Job Requirements
- Completed of high school or bachelor degree in hospitality or related field
- 2-3 years of working experiences in a similar position with service apartment/hotel
- Good interpersonal skills/good attitude and pleasant
- Good problem solving and decision making skill
- Computer literate (MS. Office, Email, etc.)
- Good communication in English/Khmer of both writing, and speaking. Be able to speak Chinese will be prioritize

How to Apply
Hongkong Land (Mansions) Ltd Any interested candidates who can apply CV to our office in working hour or by an email: and building A1, Street 102, Sangkat Wat Phnom, Phnom Penh. For further detail, please contact 023 963 694. For further information detail visited: , website: .

Contact detail
Contact Name : N/A
Position : HR Department
Address : A-B One building, No. 1A &1B, street 102, Phnom Penh, Cambodia
Phone : 023963694
Email :

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