Posted: 23-Mar-2020
Front Desk (Afternoon Shift)
Hongkong Land (Mansions) Limited

Hongkong Land is one of Asia’s leading property investment, management and development groups with premium commercial and residential property interests across the region. The Group owns and manages some 450,000 sq. m. (five million sq. ft) of commercial space in Hong Kong that defines the heart of the Central Business District, while in Singapore it has been instrumental in the creation of the city-state’s new Central Business District at Marina Bay. The Group develops premium residential properties in a number of cities in the region, principally in China and Singapore where its subsidiary, MCL Land, is a significant developer. Hongkong Land Holdings Limited is incorporated in Bermuda. It has a premium listing on the London Stock Exchange, and secondary listings in Bermuda and Singapore. It is a member of the Jardine Matheson Group.

Phnom Penh
Working time
Full Time
Closing Date

Job Description

- Providing customer service to tenants, visitors, suppliers
- Allocated arrival rooms and prepared guest’s registration form/contract given to tenant sign upon check-in
- Handle tenant check-in & tenant check out
- Handle payment collection/deposit/refund upon tenant check-in and check-out
- Cross check all billing instructions and updated in front desk system
- Generated rental invoice/receipt from front desk system and given to tenants
- Updated tenant’s profile in the front desk system to ensure that it is accurate and correct information.
- Update on daily front desk’s logbook with up to date tasks related tenant inquiry with action plan and follow up
- Handle telephone operator system both incoming call & outgoing call.
- Managed front desk & lobby areas clean and well organize to ensure on a high level of service and hospitality
  is provided to all tenants
- Resolve customer issues, complaints, problems in a quick action, efficient manner to maintain a high level of
  customer satisfaction
- Build a strong relationship with tenant and liaise with all other departments such as housekeeping, leasing, accounting,
  maintenance departments and security guards
- Handle emergency situation such as flood, electricity cut off, fire alarm resetting, medical emergency.…etc
- Performs other duties as assigned by immediate supervisor/manager

Job Requirements

- Completed of high school or bachelor degree in Hospitality
- 2-3 years of working experience as related skill at serviced apartment/hotels
- Good communication Khmer/English both writing and speaking
- Good problem solving and decision making skills
- Good attitude and pleasant
- Honestly and hardworking
- Computer literate (Ms. Office and Email)

How to Apply
Hongkong Land (Mansions) Limited
Any interested candidates who can apply resume to our office in working hour at Central Mansions Serviced Apartment, Building No. 1A, Street 102, Sangkat Wat Phnom, Phnom Penh
or by email: . For further detail, please contact 023 963 694.
For further information detail visited website:

Contact detail
Contact Name : N/A
Address : Building No. 1A, Street 102, Sangkat Wat Phnom, Phnom Penh
Phone : 023963694
Email :

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